In depth:

Atlas Features:

Policy Administration

Policy Administration

The Atlas Policy Administration System provides a fully automated underwriting experience for the home office, agent and customer.

  • Automated underwriting, binding, and issuance capabilities for all P&C lines of business.
  • Full policy life cycle transaction support, including versioning of all data.
  • Full maintenance of rates, forms and rules changes
  • Real-time point-of-sale automation, third-party data integration, scoring and referral management
  • Single point of entry for all companies, and lines of business.
  • True .NET SOA architecture allows integration with any third-party provider.
  • Robust statutory/management/ad-hoc reporting capabilities

With the inherent functionality of our Policy Administration system, underwriters, MGA’s, brokers and agents can issue/bind quotes and distribute policies in real-time via the Internet using the Atlas system.

Claim Administration

Claim Administration

Claims management means managing not only the claim, but digging deeper and understanding your insureds and agents more in depth.

With our unified policy and claim solutions, you will know every aspect of the underlying policy before you start the claims adjudication processes. Fully integrated, single point of entry for policy and claim solutions Complete claim life cycle administration from FNOL/FROI to Final Adjudication with integrated operational/management reports.

Document Imaging/Archival

Document Imaging/Archival

Images and documents are indexed and scanned in from anywhere in the world with just an internet browser. All images are stored/archived on true WORM/legally compliant Dell SAN fiber storage devices.

Receivables/Billing

Receivables/Billing

Our fully automated Insurance Accounting and Billing Services are integrated into your policy administration system and include a number of unique features among its various components:

  • Flexible Payment Plans
  • Multiple Payment Methods
  • Automatic Workflows
  • Customized business rules
  • Automated renewals, reinstatements, and cancellations
  • Auto-generated invoices, revised bills, and reminder notices
  • Auto-Generated return-premium, write-off, and commission checks
  • Ability to handle unlimited payment options, including checks, EFT (Insured or Agent Sweep), Credit/Debit Card, Lockbox receivables
  • Billing lifecycle automated workflows
  • CSR access to service and respond to customer inquiries, process payments, disbursements, and adjustments but also offer the ability to drill down to details
  • Robust management/ad-hoc reporting capabilities

Reinsurance

Reinsurance

Our Reinsurance System provides a comprehensive facility for managing reinsurance arrangements, including:

  • Quota share, excess loss, facultative, catastrophe, and tentative reinsurance arrangements
  • Management reports for all aspects of reinsurance transactions
  • Reinsurance coding and balancing for premiums/losses
  • Fully integrated with Policy/Claims Administration Systems
  • Automated processes for premium cession on written or earned bases
  • Online cash reconciliation for premiums and loss recoveries

Reporting

Reporting

Data Warehouse

All premiums (statistical/reinsurance layers), receivables and losses are maintained in real-time. All of your policy, claims, billing, reinsurance and management data is widely accessible through “canned” reports or customizable reports via the Internet.

Management Reporting

Utilizing the Data Warehouse, Atlas produces all desired management, experience and reinsurance reporting employing the latest reporting tools from Microsoft and SAP.

Helping your in-house decision makers increase their business knowledge is crucial to the success of your company, and Atlas’ real-time, Internet accessible reports makes your business leaders more efficient. External distribution partners can acquire their data effortlessly and on their own schedule.

  • Policy detail inquiries
  • Operating metrics
  • Carrier performance
  • Agency experience
  • Accounting & financial information
  • Reinsurance information
  • Claims detail inquiries
  • Actuarial information
  • Many various policy, claims, and financial reports

Statutory Reporting

The Data Warehouse stores all bureau coded data needed for producing statutory reporting. All statistical coding is done behind the scenes without interruption to workflow. Atlas provides all statutory agency reporting: ISO, TICO, TASI, NAII, and all state specific reports. Atlas produces the reports real-time over the web

AgenTree Overview

AgenTree Overview

Our AgenTree agency management portal offers agents a 24/7 website for real-time quoting/policy issuance, correspondence, billing, claims and management report access, while maintaining integrated rating and underwriting rules on a single computer system.

Allow your agents to access all home office functionality with a customized, simplified user interface. AgenTree uses the same back-end system as Atlas, so agents can view home office changes in real-time and vice-versa.

  • 24/7 Internet access to site and reports
  • Quick Quote
  • Rate/Bind/Issue Policies
  • Generate All Policy Forms and Correspondence, real-time
  • Real-Time Management Reports

Compass

Compass

Compass, based on the Atlas platform, is our end-to-end workers compensation system.

Compass allows for real-time quoting, rating, binding and issuance. Claim processing with bill review integration. NCCI and CMS coding and all statutotory reporting compliance.

Security

Security

The system's Security feature allows system access control to various Atlas sub-systems and reports.

Access is provided to various user types: employee, agent/broker, client, or any other user-defined groups. Based on the user type, the system will allow access to appropriate policy, claim and billing objects. The security system also enables administrators to attach specified reports to certain user groups. This Atlas feature ensures that only authorized users will be allowed access to the system, and your data will never be compromised.

Workflow

Workflow Management

Utilize business rules to move underwriting information electronically between users – internally and externally. In addition to automated workflow assignment, users can:

  • Send electronic mail/alerts sent to appropriate parties
  • Initiate actions on the selected items
  • Move the item on to the next user
  • Add comments
  • Reassign the item
  • Close the item

SaaS

SaaS

PCMS offers proven hosting services in secure, state-of-the-art collocation data facilities. Hosting with PCMS frees your business to focus on strategy and development instead of the IT headaches needed to support those strategies.

  • Increase Speed to Market
  • Enter New Markets Quickly and Efficiently
  • Improve Cost-Efficiency
  • Take Advantage of Latest Technology Without Substantial Investment
  • Maximize Limited Resources

By utilizing PCMS’ experience as a SaaS provider of industry-leading technology, insurers can focus on the essential areas of their business and provide sustainable profitability and continue growth.

We offer 24/7 application environment management for production, pre-production, and testing that will support multiple business models and multiple distribution channels.

PCMS SaaS services deliver:

  • Secure access to your applications via a web browser
  • Complete software and hardware environment management
  • Security monitoring
  • Hardware monitoring
  • Operating system and database monitoring
  • Application monitoring
  • Environmental system monitoring
  • Network monitoring
  • Complete disaster recovery planning with annual reviews and regular testing
  • State of the art SSAE 16 SOC-1 Type II hosting facilities
  • Take Advantage of Latest Technology Without Substantial Investment
  • Maximize Limited Resources

Implementation Services

Implementation Services

We have an impeccable implementation track record. Our Implementation approach is to deploy very small implementation teams that work directly with the client. We forgo the bureaucracy of traditional project management for a much more direct approach that allows your key personnel to be in charge of the decision making process and ensure that their needs are being met by the software. We partner with our customers to ensure that their voices are heard and the system that is delivered is the system they need. Together, we build a great system.

Services We Offer:

  • Consultation
  • Requirement Study
  • Project Management
  • Parallel Testing Environment
  • Data Conversion
  • User Training
  • Technical Support for Customers and Agents
  • 24/7 Support for Critical Issues
  • Statutory reporting, accounting and billing, claims and other back office interfacing
  • Integration/interface for legacy systems and all other third party applications
  • Agency Interface
  • Third Party Data Integration: ISO, A-Plus, CyberSource, Experian, Freedom, QuickBooks, unlimited third party interfacing

Disaster Recovery

Disaster Recovery

In this internet age, we know how important it is to have your systems up 24/7/365. All of our applications and data are served by a state-of the art collocation facility in Dallas with real-time, redundant data replication to an off-site disaster facility. These are just some of the features of our collocation facility:

  • SSAE 16 SOC-1 Type II, PCI, HIPAA Compliant
  • 2(N+1) Power Plant with Redundant UPS, assuring uninterrupted operations
  • Multiple Redundant 10G IPv4 and IPv6 networks
  • 24/7 On Site staff and Complementary Tier-1 Support
  • Business Continuity and Disaster Recovery Center
  • Preaction fire protection and effective environmental controls
  • Inside and out security cameras with 100+ day video life span
  • Backup generators that are tested weekly
  • Flood free zone
  • 6 diverse fiber entrances into the building
  • Raised floor with cold and hot isle separation

Please read more about our collocation facility.

Print/Mail

Print/Mail

In addition to producing all print/email of outbound policy/claim communications, we offer on-site print and bulk discount mail service. Our headquarters is equipped with the latest commercial print/mail hardware, and our customers enjoy the benefits of our immense experience, while taking advantage of unparalleled costs for these services.

Questions? Call us at 214–580–5668 or…

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